From the first moisture reading to the final walkthrough, our Water Damage Restoration process is built around one goal: stop the damage from spreading while it's still contained.
Call +1-844-234-5373 Now
Every Water Damage Restoration job starts with the same diagnostic step: classify the water, map how far it traveled, and confirm the structure's baseline moisture before any equipment gets placed.
None of this is unique to a big loss either — the same standard applies whether it's a single-room water damage restoration call or a larger one.
We built this list around what typically goes wrong when water damage restoration gets handled by a generalist rather than a specialist.
Ask for credentials before the work starts, not after — a legitimate water damage restoration specialist will have them ready.
Every tech on the truck holds IICRC water restoration certification, not a weekend training course.
Local staging keeps the drive time short, which matters most in the first hour of a loss.
You get a written quote before equipment turns on, not a surprise number afterward.
Trucks carry extraction units, moisture meters, and commercial dehumidifiers for jobs of any size.
We don't treat water damage restoration as a single generic task — each part of the process below gets its own specific approach.
Thermal imaging and moisture meters trace exactly how far water traveled, including inside walls where it's invisible.
Truck-mount extraction units pull standing water fast, classified by category before drying even starts.
Air movers and dehumidifiers get placed based on psychrometric readings, not a generic layout.
Treatment happens during drying, not as an afterthought once mold is already visible.
The crew that dried the structure hands off directly to reconstruction, keeping the scope accurate.
We inventory contents that need to leave the affected area and coordinate their return once the space is verified dry.
Four steps, no guesswork, from your first call to a verified water damage restoration result.
A real person answers, asks a few fast questions, and routes the nearest available crew.
Local staging is what makes rapid arrival possible, rather than a promise with nothing behind it.
A technician assesses the scope on-site and provides a written flat-rate quote before any work begins.
We stand behind the result with a documented sign-off, not just a verbal assurance.
"Our water heater failed overnight and the crew had extraction equipment running before I finished my coffee."
Renee A., Lenoir City"The invoice matched the upfront quote exactly, which is rare in this business."
Owen D., Lenoir City"They explained every step in plain language instead of technical jargon."
Fatima J., Lenoir City"Fast response and clear pricing, and they coordinated with my insurance adjuster directly."
Lucas P., Lenoir CityThese are the questions we hear most often about water damage restoration, gathered from real calls, not a generic template list.
Aqua Guard Water Damage dispatches water damage restoration crews throughout Lenoir City and the surrounding zip codes, including 37771 37772.
Coverage extends past the immediate area, so an outlying Lenoir City address isn't treated as a lower priority for water damage restoration.
